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Chicago Hyde Park Village

5500 S Woodlawn Avenue
Chicago, IL 60637

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Member Experience Committee Meeting via Zoom

CHPV Member Experience Committee
Meets monthly on the third Tuesday
11–12 Central via Zoom

Please contact or call the Executive Director at 773-234-6428 if you are interested in learning more about CHPV's committees.


The Member Experience Committee is a working body reporting to the Executive Director. The committee is responsible for recommending, implementing, and administering policies, procedures, and guidelines to support the overall experience of being a CHPV member. This includes and is not limited to the following:

  • Welcoming and orienting new and newer members
  • Working within and across CHPV to create an inclusive & friendly environment for all involved
  • Encourage a culture of volunteerism among members
  • Periodically assessing the experience of members through casual conversation, feedback sessions, surveys, and other tools and recommending changes
  • Recommending and implementing strategies to maximize member retention
  • Follow up with recently lapsed memberships to secure renewals or assess and report the reason for non-renewal
  • Provide monthly committee reports to the ED as warranted
  • Inform and stay informed about the work of other CHPV committees

Short Term Goals:

  • Develop and support a new member onboarding workflow.
  • Assess and prioritize which unengaged members to connect with to reignite their relationship with CHPV
  • Review Member Guide and recommend best ways to promote it to our members

Long Term Goals:

  • Recognizing members
  • Review website and make relevant recommendations
  • Review application forms
  • Work with Member Services on new & continuing member needs assessments
  • Work with members to add their photos (and bios) to membership directory
  • Create exit interview for lapsed members

Tuesday, June 18, 2024, 11:00 AM until 12:00 PM Central Time (US & Canada) (UTC-06:00)
Additional Info:
Chicago Hyde Park Village
Registration is not available online - contact the event coordinator
Payment In Full In Advance Only
No Fee